Refund Policy

DIRACAI PRIVATE LIMITED does not accept any refund requests once an order is placed and payment is confirmed. All sales are final.

This policy applies to all products and services offered on our Platform, including but not limited to software licenses, subscriptions, development services, and digital products.

Our products and services are digital in nature and are delivered immediately upon purchase. Once access is granted or work has commenced, the value is consumed and cannot be returned.

We invest significant resources into each project and license, and this policy allows us to maintain competitive pricing and high-quality standards for all our customers.

We strongly encourage you to carefully review all product details, specifications, and requirements before completing your purchase.

If you have any questions about a product or service, please contact our support team before placing your order. We are happy to provide additional information, demos, or consultations to help you make an informed decision.

While we do not offer refunds, we are committed to your satisfaction. If you experience technical issues or have concerns about your purchase, please contact us immediately.

We will work diligently to resolve any problems, provide replacements for defective products, or offer credits toward future purchases in exceptional circumstances at our sole discretion.

All exception requests are evaluated on a case-by-case basis and are not guaranteed.

Initiating a chargeback or payment dispute without first contacting us may result in permanent suspension of your account and legal action to recover costs incurred.

If you believe a charge has been made in error, please contact us immediately so we can investigate and resolve the issue amicably.

For any questions or concerns regarding this Refund Policy, please reach out to us:

DIRACAI PRIVATE LIMITED

TRIDENT GALAXY APARTMENT, KALINGANAGAR,

Paikarapur, Khordha, Odisha, 752054, India

Email: billing@diracai.com

Phone: +91 7008639757